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Exam Code: 920-470
Exam Name: Nortel Converged Office for Comm Svr 1000 Rls5.x Plan and Eng
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920-470 Exam Prep Total Q&A: 40 Questions and Answers
Last Update: 2014-05-18

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Exam Code: 922-103
Exam Name: Communication Server 1000 Rls. 6.0 and IP Networking Design
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922-103 Real Exams Total Q&A: 33 Questions and Answers
Last Update: 2014-05-18

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Exam Code: 920-172
Exam Name: NCSS-Nortel Communication Control Toolkit Ris.6.0
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920-172 Practice Exam Total Q&A: 58 Questions and Answers
Last Update: 2014-05-18

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NO.1 A customer is expanding their operations to a second location.
They need to deploy a solution with support for 70 IP telephone usersthat can provide local survivability in
the event of a network failure.
In addition, they require support for 20 digital telephones.
Which two solutions should the customer consider? (Choose two.)
A. Media Gateway 10OOB
B. Survivable Media Gateway 1000E
C. Survivable Remote Gateway 1.5
D. Survivable Remote Gateway 503.0
Answer A B

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NO.2 Unified Communications Management (UCM) consists of three levels:
Network Level, System Level, and Element Base Level
At which level(s) can patching be controlled?
A. System Level only
B. Network Level only
C. Both System Level and Element Base Level
D. Both Network Level and Element Base Level
Answer D

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NO.3 A customer is opening two new branch offices and wants to use theirexisting Communication Server
(CS) 1000E RIs. 6.0 system. The mainsystem uses 22,150 IP telephones.
What is the maximum number of supported IP telephones that can beinstalled in the new branch offices
using Media Gateway 1000B thatwill remain survivable in the event of an IP connectivity loss tothe main
CS1000E or other Alternate Call Servers?
A 350
B 400
C 500
D 850
Answer A

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NO.4 Which statement most accurately describes the function of theTerminal Proxy Server (TPS) in a
Communication Server (CS) 1000E RIs.
6.0 system deployment for a typical single system network design?
A. The TPS provides web services access to the Call Server.
B. The TPS provides the function of virtual trunk allocation withouta physical presence in the hardware.
C. The TPS provides signaling between an IP telephone and the CallServer.
D. The TPS provides a direct media path between users in the CallServer domain and users In the SIP
domain
Answer C

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NO.5 A customer has IP Trunks configured between multiple sites. Astation user from one site attempts to
call a different site, butall trunks are busy What provisioning can be used to transparentlyprocess this
call?
A. The call will automatically process via PSTN with no additionalprovisioning.
B. The call will automatically process via the TIE lines with noadditional provisioning
C. Provisioning of the SIP Redirect Server will allow Fallback toPSTN.
D. Provisioning of the MCDN Alternate Routing feature will allowFallback to PSTN.
Answer D

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Exam Code: 920-183
Exam Name: Nortel (Callpilot RIS.5.0 System Administrator)
Free One year updates to match real exam scenarios, 100% pass and refund Warranty.
Total Q&A: 56 Questions and Answers
Last Update: 2014-03-30

Exam Code: 920-804
Exam Name: Nortel (Nortel technology standards and protocols for converged networks)
Free One year updates to match real exam scenarios, 100% pass and refund Warranty.
Total Q&A: 72 Questions and Answers
Last Update: 2014-03-30

Exam Code: 920-803
Exam Name: Nortel (Nortel technology standards and protocol for ip telephony solutions)
Free One year updates to match real exam scenarios, 100% pass and refund Warranty.
Total Q&A: 55 Questions and Answers
Last Update: 2014-03-30

Exam Code: 920-164
Exam Name: Nortel (NCSS-Contact Center Manager RIs6.0 I and M)
Free One year updates to match real exam scenarios, 100% pass and refund Warranty.
Total Q&A: 57 Questions and Answers
Last Update: 2014-03-30

Exam Code: 920-172
Exam Name: Nortel (NCSS-Nortel Communication Control Toolkit Ris.6.0)
Free One year updates to match real exam scenarios, 100% pass and refund Warranty.
Total Q&A: 58 Questions and Answers
Last Update: 2014-03-30

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NO.1 A customer has Contact Center Manager Server (CCMS) and wants to create a Platform Recovery
Disk. Which CCMS utility should the customer use for creating a Platform Recovery Disk?
A. Migration utility
B. Database backup utility
C. Registry Maintenance utility
D. Server Setup Configuration utility
Answer: D

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NO.2 Your current configuration consists of Symposium Web Client Rls. 4.5 installed on a Windows 2000
server. Your target objective is to be using Contact Center Manager Administration (CCMA) on your new
Windows 2003 server. Which two interim steps are appropriate prior to upgrading to CCMA? (Choose
two.)
A. Utilize the Active Directory Application Mode (ADAM) Migration Tool MSI for data transfer.
B. Upgrade to CCMA, then migrate to the new server.
C. Install CCMA on the Windows 2003 server and migrate the data.
D. Upgrade to Windows 2003. Next, upgrade Symposium Web Client to CCMA.
E. Migrate to the Windows 2003 server with Symposium Web Client Rls. 4.5 then upgrade to CCMA.
Answer: AE

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NO.3 You have been asked to migrate a classic client environment to the Contact Center Manager
Administration (CCMA) environment. The classic client data must be migrated to the CCMA during the
upgrade process. Which data must be re-created, rather than migrated?
A. assignments
B. user defined reports
C. user defined schedules
D. custom real time displays
Answer: D

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NO.4 You have been asked to upgrade a Symposium Call Center Server (SCCS) Rls. 3.0 to Contact Center
Manager Server (CCMS). Which path is supported?
A. Migrate directly to CCMS.
B. Migrate to SCCS Rls. 4.2, then to CCMS.
C. Migrate to SCCS Rls. 5.0, then to CCMS.
D. Migrate to SCCS Rls. 4.0, to 5.0, then to CCMS.
Answer: B

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NO.5 When migrating Active Directory data, several factors will determine the length of time required to do it.
Which three factors are relevant? (Choose three.)
A. the speed of the network
B. the proximity of the servers
C. the speed of the computers
D. the amount of Symposium data to be migrated
E. the current release of Symposium Call Center Server
Answer: ACD

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Exam Code: 920-172
Exam Name: Nortel (NCSS-Nortel Communication Control Toolkit Ris.6.0)
Free One year updates to match real exam scenarios, 100% pass and refund Warranty.
Total Q&A: 58 Questions and Answers
Last Update: 2013-11-08

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NO.1 You are upgrading to Nortel Communication Control Toolkit Rls. 6.0. You have a Communications
Server 1000/Meridian 1 with Symposium Call Center with Nortel IVR. Which two of the following Service
Provider Software is installed? (Choose two.)
A. TAPI 3.0
B. TAPI 3.1
C. IPML 2.1
D. IPML 4.0
Answer: BC

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NO.2 You must configure the Bindings order of the network interface cards using Network Connections from
the Control Panel or My Network Places Properties. What order do the NIC have to be in?
A. The order does not matter.
B. ELAN Subnet first then the Nortel Server Subnet (CLAN) second
C. Nortel Server Subnet (CLAN) first then the ELAN Subnet second
D. Depends on the connection rate of each: the higher rate is listed first.
Answer: C

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NO.3 You are upgrading to Nortel Communication Control Toolkit Rls. 6.0. TAPI 3.0 is currently running. To
what version of TAPI will you have to upgrade?
A. TAPI 4.1
B. TAPI 4.0
C. TAPI 3.1
D. an upgrade in not needed
Answer: C

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NO.4 You have been instructed to restore the current NCCT database schema. What is the file that you need
to use to restore the current database schema?
A. EmptyDB.zip
B. NCCT_Empty.zip
C. NCCT_Empty.bak
D. NNCCT_Empty.bak
Answer: D

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NO.5 You are doing a backup of the NCCT Database after making substantial changes. You are asked to
name your backup. What should you always include in the name of your backups?
A. The version of TAPI.
B. The version of NCCT.
C. The date the backup was made.
D. The name NCCT backup somewhere in the name.
Answer: B

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NO.6 After you have restored the Symposium TAPI Database. What is the order in which the following
services need to be started?
A. NCCT Data Access Layer Service, NCCT TAPI Connector, NCCT Server Service Telephony Service,
ACDProxy Service
B. NCCT Data Access Layer Service, NCCT TAPI Connector, ACDProxy Service, Telephony
Service,NCCT Server Service
C. Telephony Service, ACDProxy Service, NCCT Data Access Layer Service, NCCT TAPI Connector,
NCCT Server Service.
D. NCCT Server Service, Telephony Service, ACDProxy Service, NCCT Data Access Layer Service,
NCCT TAPI Connector.
Answer: C

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NO.7 Of the following Third Party software which two does Nortel approve to be installed on a Nortel
Communication Control Toolkit server? (Choose two.)
A. AntiVirus
B. FTP Server
C. pcAnywhere
D. Microsoft Office
Answer: AC

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NO.8 You have just completed a new install of NCCT Rls. 6.0 and have verified that it is configured properly
and operational. You have just finished backing up the NCCT Database and wish to backup the
Symposium TAPI Database. Which of the following would you do perform the backup?
A. Make copy of the spdb.mdb file located in "C:\\Program Files\\Nortel\\CCT\\TAPI"
B. Make copy of the m1spdb.mdb file located in "C:\\Program Files\\Nortel\\Communication Control
Toolkit\\TAPI"
C. Run NCCT Database Administrator and Select the TAPI Database from the Database Drop Down
Menu then Click Backup.
D. Run NCCT Database Administrator and Browse to the TAPI Database location "C:\\Program
Files\\Nortel\\CCT\\TAPI" then Click Backup.
Answer: B

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NO.9 The Embedded Local Area Network (ELAN Subnet) is a dedicated Ethernet TCP/IP Local Area
Network (LAN). The Customer Local Area Network (Nortel Server Subnet/CLAN) is the LAN to which
corporate services and resources connect. Which is not a rule for configuring the ELAN Subnet and
Nortel Server Subnet (CLAN)?
A. Configure the ELAN Subnet in the same subnet as the ELNK.
B. Configure the ELAN Subnet in a separate subnet from the Nortel Server Subnet.
C. The ELAN Subnet MAC address must be added before the Nortel Server Subnet MAC address.
D. Configure the ELAN Subnet and Nortel Server Subnet network as either completely separate or
integrated using a router.
Answer: C

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NO.10 When you install the Communication Control Toolkit server, you must ensure that you have enough
space allocated for the CCT database. What is the minimum and maximum directory size on the default
drive needed to install the NCCT database?
A. minimum of 1 GBytes and maximum size of 2.0 GBytes
B. minimum of 150 MBytes and maximum size of 1.0 GBytes
C. minimum of 68.1 MBytes and maximum size of 2.0 GBytes
D. minimum of 50.7 MBytes and maximum size of 2.1 GBytes
Answer: C

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