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Exam Code: 3101
Exam Name: Avaya (Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting Exam)
Free One year updates to match real exam scenarios, 100% pass and refund Warranty.
Total Q&A: 104 Questions and Answers
Last Update: 2014-01-30

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NO.1 In which failover scenario is the Alternate Gatekeeper List used?
A. H.323 endpoints that have lost connection to the gatekeeper
B. H.248 gateways that have lost connection to the server
C. H.323 endpoints that have lost connection to the IPSI
D. IPSIs that have lost connection to the server
Answer: A

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NO.2 A Communication Manager Messaging user reports that someone is accessing their mailbox and
deleting messages.
Which logs would you check to see who logins into the mailbox and message status A. Administrators Log
B. Subscriber Log
C. Mailbox Log
D. Activity Log
Answer: A

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NO.3 A user is a new employee of ABC Co. and their manager supplies them with 9600 desktop IP telephone
and login information and tells the user to plug the cord into the jack near their desk. The user plugs in the
telephone, lifts the handset, but there is no dial tone and call cannot be made.
What should the user do? (Choose two)
A. Unplug the telephone and plug it back again.
B. returns the telephone because it is defective
C. Wait for the prompt for the extension number and password
D. Plug the telephone into another jack.
Answer: A,D

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NO.4 Which two SAT based tools are helpful in diagnosing call setup sequences and processor two.?
A. List trace station/tac/ras command
B. Status media processor hoard
C. mst (Message Sequence Tracecommand
D. status processor -ip-inter face
E. List measurements clan/dsl/a
Answer: A

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NO.5 An IP telephone is registered and has dial tone, but Telephones In the same work area work properly.
What Is the likely source of the problem?
A. Faulty gateway port
B. Incorrect dial plan
C. Station administration
D. Trunk group administrator
Answer: C

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NO.6 Avaya Communication Manager 6.0 offers the Feature and Evolution server options. Which two IP
station protocols do the Feature and Evolution server options support? (Choose two)
A. SIP
B. T.38
C. RTP
D. H.323
E. UDP
Answer: A,D

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NO.7 Which two SAT commands are useful in monitoring overall system performance

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Exam Code: 3101
Exam Name: Avaya Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting Exam 3101
Free One year updates to match real exam scenarios, 100% pass and refund Warranty.
Updated: 2013-08-22

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NO.1 A Communication Manager Messaging user reports that someone is accessing their mailbox and
deleting messages.
Which logs would you check to see who logins into the mailbox and message status A. Administrators Log
B. Subscriber Log
C. Mailbox Log
D. Activity Log
Answer: A

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NO.2 In which failover scenario is the Alternate Gatekeeper List used?
A. H.323 endpoints that have lost connection to the gatekeeper
B. H.248 gateways that have lost connection to the server
C. H.323 endpoints that have lost connection to the IPSI
D. IPSIs that have lost connection to the server
Answer: A

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NO.3 Which two types of violations does the Communication Manager Security Violation Notification (SVN)
feature monitor and report? (Choose two.)
A. Media gateway login violations
B. System Management Interface (SMI) login violations
C. Trunk access code (TAC. violations
D. Station security code violations
E. Remote access barrier code violations
Answer: B,E

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NO.4 Which linux command allows you to see what updates are currently loaded on Communication
manager and CM Messaging?
A. update_info
B. update_display
C. update_show
D. update_manage
Answer: A

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NO.5 A number of LSPs have taken over due to a network failure or a defective server, where the course is
undetermined.
In which two ways can the system be returned to its normal configuration? (Choose two)
A. Automatically, after the system clock reset
B. Automatically, after the next savetranslation command
C. Automatically, based on call volumes or schedule
D. Only after incorrect administration is connected
E. On-demand (forced. fallback
Answer: C,E

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NO.6 Communication Manager Messaging users are reporting that their message lights do not come on
when broadcast messages are delivered to their mailboxes.
How can this be resolved?
A. Set up the broadcast mailbox to automatically turn on message notification.
B. Change the subscriber broadcast permissions to "Both".
C. Change the system administration screen so that the broadcast message is delivered during the
"System Prime Time".
D. Have the user turn on message notification when the y creates the broadcast message.
Answer: C

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NO.7 A subscriber is not able to receive new messages. The voice messaging administrator checks the
system and notices a large number of threshold exceptions for the subscriber. The administrator needs to
resolve the threshold warnings and enable the subscriber s mailbox to receive new message without
affecting existing messages.
What would you recommend to the voice messaging administrator?
A. Log into the system using Profile 18 and Increase the mailbox space on the Subscriber or COS.
B. Log into the system using Profile 18 and decrease the message retention time on the Subscribersor
COS screens.
C. Log Into the system using Profile 19 and increase the message retention time on the Subscribers or
COS screens.
D. Log into the system using profile 19 and decrease the message retention time on the Subscriber or
COS screens.
Answer: A

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NO.8 Which command can you use to troubleshoot port network routing/tracing problems to devices greater
than six hops away?
A. tracert
B. trace-rout
C. List trace
D. /user/sbin/tracepath6
Answer: B

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NO.9 In addition to consulting Avaya Aura Communication Manager Server Alarms (03-602798) for
interpreting the Server Alarms section of the Current Alarms Page as shown In the exhibit, what other
information source helps interpret these alarms l
A. Status Summary page (SMI)
B. SAT: display alarms comma
C. Server manufacture s maintenance documentation
D. SAT: display events command
Answer: D

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NO.10 An IP telephone is registered and has dial tone, but Telephones In the same work area work properly.
What Is the likely source of the problem?
A. Faulty gateway port
B. Incorrect dial plan
C. Station administration
D. Trunk group administrator
Answer: C

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NO.11 A subscriber is connected to the server through a LAN session and accesses the subscriber mailbox
using an email client but is not able to download message on the client computer.
A. Trusted Server Access = yes
B. Trusted Server Access = no
C. MCAPI Message Transfer = yes
D. MCAPI Message Transfer - no
E. MCAPI Access = yes
Answer: A,C

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NO.12 Which update methods would you use to perform a media gateway firmware update? .
A. SAT with the Utility Server
B. Branch Gateway CLI with the Utility Server
C. Communication Manager SMI and HTTP
D. Branch Gateway CLI with TFTP server
E. Branch Gateway CLI with a HTTP server
Answer: D

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NO.13 Which two SAT commands are useful in monitoring overall system performance